Places to Seek Assistance
| Name・TEL・URL | Language | Consultation Hours | |
|---|---|---|---|
| General Living Information | Inquiry Center for Foreign Citizens in Kyoto City |
English, Chinese, Korean, others(Multilingual support is available with a translation tablet) | 9:00 - 21:00 (closed on Mon. the Year-End and New Year's Holiday) |
| Kyoto Prefectural International Center Consultations on daily living for international students TEL：075-342-0088 ＊Appointment required https://www.kpic.or.jp/ |
English, Chinese, Korean, Filipino, Spanish, Portuguese |
Wed./ Sat./ Sun. 10:00 - 17:00 |
|
| Kyoto Prefectural International Center Multilingual Consultations on daily living TEL：075-343-9666 https://www.kpic.or.jp/ |
English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, Khmer (Cambodia), Burmese, Mongolian, Russian, Malay, Sinhala, French, German, Italian | 10:00 - 17:00 (closed on 2nd & 4th Tue. National holidays, the Year-end and New Year Holidays) |
|
| Kyoto YWCA･APT TEL：075-451-6522 http://kyoto.ywca.or.jp/en/ |
English, Thai, Chinese, Tagalog | Mon. 13:00 - 16:00 Thu. 15:00 - 18:00 |
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| Legal | Inquiry Center for Foreign Citizens in Kyoto City (At kokoka, Kyoto International Community House) TEL：752-3511 ＊Free of charge, Appointment required https://www.kcif.or.jp/web/en/support/counselling/ |
English, Chinese, Korean, others |
Twice a month Sat.(in principle) 13:30 - 16:00 |
| Kyoto Bar Association TEL：075-231-2335 (5,400 yen per 30min) ＊Appointment required |
Japanese only | Mon. - Fri. 13:00 - 16:00 Mon./ Wed./ Fri. 18:00 - 20:30 |
|
| Kyoto City Consumer's Center Legal Consultation TEL：075-366-3349 ＊Appointment required |
Japanese only |
Every 2nd and 4th Tue，Thu. 18:00 - 20:00 |
|
| Japan Legal Support Center “Houterasu” TEL：0570-078374 TEL：03-5366-6008 (for Interpretation service) |
English, Chinese, Spanish, Tagalog | Mon. -Fri. 9:00 - 21:00 Saturday 9:00 - 17:00 |
|
| Visa (Status of Residence) | Inquiry Center for Foreign Citizens in Kyoto City (At kokoka Kyoto International Community House) TEL：075-752-3511 ＊Free of charge, Appointment required https://www.kcif.or.jp/web/en/support/counselling/ |
English, Chinese, Korean, others |
Twice a month Sat.(in principle) 13:30 - 16:00 |
| Kyoto Prefectural International Center TEL：075-342-5000 ＊Free of charge, Appointment required https://www.kpic.or.jp/english/ |
Japanese ＊For interpretation service reservations are required a week in advance |
4th Sun. of every month 13:00 - 16:00 |
|
| Osaka Regional Immigration Bureau, Kyoto Branch Office TEL：075-752-5997 |
Japanese only | Mon. - Fri. 9:00 - 16:00 (except 12:00-13:00) |
|
| Immigration Information Center Osaka TEL：0570-01-3904 IP,PHS：03-5796-7112 From Overseas: 81-3-5796-7112 |
English, Chinese, Korean, Portuguese, Spanish | Mon. - Fri. 8:30 - 17:15 |
|
| Employment | Kyoto Shichijo Public Employment Security Office (Hello Work Kyoto Shichijo) TEL：075-341-8609 (#1 for General information) |
English | Thursday 13:00 - 17:00 |
| Fushimi Public Employment Security Office (Hello Work Fushimi) TEL：075-602-8609 (#1 for General information) |
Chinese | Tuesday 9:00 - 17:00 |
|
| Kyoto Job Park Exchange Student Corner TEL：075-682-8916 https://www.pref.kyoto.jp/jobpark/ryuugaku.html |
Japanese only | Mon. - Fri. 9:00 - 19:00 Sat. 9:00 - 17:00 (closed on Sun. national holidays, the Year-End & New Year holidays from Dec. 29-Jan. 3) |
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| Osaka Employment Service Center for Foreigners TEL：06-7709-9465 |
English, Chinese, Portuguese | Mon./ Fri. 10:00 - 18:00 | |
| Spanish | Tue./ Thu. 13:00 - 18:00 | ||
| Foreign Workers Consultation Service (Kyoto Labor Bureau, Inspection Division) TEL：075-241-3214 |
English | Tue./ Thu. 2nd & 4th Wed. 9:00 - 16:30(except 12:00-13:00) |
|
| Health and Medical Assistance | AMDA International Medical Information Center Osaka Office Telephone consultation TEL：03-6233-9266 http://www.amdamedicalcenter.com/ For information on medical facilities with foreign language services |
English, Chinese, Spanish | Mon. - Fri. 9:00 - 17:00 |
| Mental Health | Inquiry Center for Foreign Citizens in Kyoto City On “Counselling Day” (At kokoka Kyoto International Community House) TEL：075-752-3511 ＊Free of charge, Reservation required https://www.kcif.or.jp/web/en/support/counselling/ |
English, Chinese, Korean, others |
4 times/ year Please contact for the date. |
| Japan Help Line TEL：0570-000-911 |
Service in 18 languages including English, Chinese, Korean, Spanish | 24 hours | |
| Kansai Seimeisen（関西生命線） TEL：06-6441-9595 |
Chinese,Taiwanese | Tue./ Thu./ Sat. 10:00 - 19:00 |
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| Telephone Counseling Service in Chinese（中国語相談電話） TEL：06-6903-9595 |
Chinese,Taiwanese | Mon./ Wed./ Fri. 10:00 - 17:00 |
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| Tokyo English Life Line(TELL) TEL：03-5774-0992 |
English | 9:00 - 23:00 | |
| Police | Kyoto Prefectural Police Consultation 110 TEL：#9110 or 075-414-0110 |
Japanese only | Mon. - Fri. 9:00 - 17:45 (closed on National Holidays, the Year-end & New Year Holidays) |
| ◆Police Box (Koban) At a Japanese Police Box (Koban), you can ask many questions, both big and small. Feel free to drop in and ask for directions if you are lost, can’t find a particular restaurant or bookstore or for any other reason. |
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| Child Care | Child Welfare Center TEL：075-801-2929 |
Japanese only | Mon. - Fri. 8:30 - 17:00 |
| The 2nd Child Welfare Center TEL：075-612－2727 |
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| Child-rearing Support Offices of Public Health & Welfare Centers Child＆Youth Support Offices (at each ward office) Please click here for contact information of each ward office or branch office |
Japanese only | Mon. - Fri. 8:30 - 17:00 |
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| Kyoto City Childrearing Support Center (Kodomo Miraikan) TEL：075-254-8993 ＊Appointment required |
Japanese only | Everyday 9:00 - 17:00 (Closed on Tue. and during the Year-end & New Year Holiday Period) |
|
| Child Care Help Line TEL：075-257-5560 |
Japanese only | Everyday 9:00 - 16:30 (Closed on Tue. and during the Year-end & New Year Holiday Period) |
|
| Domestic Violence / Child Abuse | Kyoto Prefectural General Family Support Center TEL：075-531-9910 (For DV related consultations only) ＊Reservation required for an interview. |
Japanese only | Telephone: Everyday 9:00 - 20:00 In-person: Mon. - Fri. 10:00 - 16:00 (Closed on national holidays, the Year-end & New Year Holiday Period)) |
| Kyoto YWCA・APT TEL：075-451-6522 |
Thai, Tagalog, English, Chinese | Mon. 13:00 - 16:00 Thu. 15:00 - 18:00 |
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| Kyoto City Gender Equality Promotion Center TEL：075-212-7830 ＊Appointments for consultations are required |
Japanese only | Mon./ Thu. - Sat. 11:00 - 18:30 Tue. 11:00 - 20:00 |
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| Kyoto City DV Consultation and Assistance Center TEL：075-874-4971 TEL：075-874-7051 (Emergency Hotline) |
Japanese only | Mon. - Sat. 9:00 - 17:15 (closed on Sun. and Nationnal Holidays) |
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| Kyoto City International Foundation TEL：075-752-3511 https://www.kcif.or.jp/en |
English, Chinese, Korean, others |
9:00 - 21:00 (closed on Mon. and the Year-end & New Year's Holiday) |
|
| Consumer | Kyoto Consumer’s Center TEL：075-366-1319 Free consultation on troubles related to goods and services. |
Japanese only | Mon. - Fri. 9:00 - 17:00 (Closed on holidays and New Year's Holiday) |
| Interpretation and Counseling Service for Non-Japanese | Inquiry Center for Foreign Citizens in Kyoto City (At kokoka Kyoto International Community House) TEL：075-752-1166 Interpretation and Counseling Services are available via telephone in regards to administrative procedures. |
English | Tue./ Wed./ Thu. 9:00 - 17:00 |
| Chinese | Wed./ Fri. 9:00 - 17:00 |
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| Human rights | Ministry of Justice Foreign-language Human Rights Hotline TEL：0570-090911 Telephone consultation related to human rights are available. |
English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, Thai | Weekday 9:00 - 17:00 (Closed on weekends, national holidays and the Year-end & New Year's Holiday) |
| Other | Kyoto Itsudemo Call TEL：075-661-3755 Inquiry about events, facilities, the municipal programs and administrative procedures is available. |
Japanese only | Everyday 8:00 - 21:00 |
| Telephone Support for Foreign Women TEL：080-4021-3005 Skype: Peer Support Paruyon LINE: support-paruyon Email: peersupport@paruyon.com Providing consultation by peer supporters on living in Japan and others |
Japanese, English Chinese(4th Wed. only) |
3rd Sat. & 4th Wed. 9:30 - 11:30 | |